Terms of service
Effective date: October 17, 2024
Welcome to Suzie Sunshine. These Terms of Service govern your use of our website located at www.suziesunshineart.com and any purchases made from us. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service.
If you do not agree to these Terms, please do not use this website.
1. About Us
This website is operated by Suzie Sunshine (“we,” “us,” or “our”).
Business contact information:
Email: suziesuns@gmail.com
Mailing address: PO Box 401, Sterling, VA, 20167
2. Online Store Terms
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of this site.
You must not transmit any worms, viruses, malware, or any code of a destructive nature.
A breach of any of these Terms may result in immediate termination of your access to our services.
3. Products and Services
We sell physical goods, including but not limited to coloring books, stickers, paper goods, art prints, and related handmade products.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction, where permitted by law.
All product descriptions, images, pricing, and availability are subject to change at any time without notice.
We make every effort to display our products as accurately as possible. However, because of differences in screens, devices, printers, and the handmade nature of certain items, we cannot guarantee that colors, textures, scale, or finishes will appear exactly as shown.
4. Handmade and Custom Nature of Products
Some items sold through our shop may be handmade, assembled by hand, or produced in small batches. As a result, slight variations may occur in color, alignment, cut, finish, or packaging. These small differences are normal and are not considered defects.
If you offer personalized items, add this sentence:
For custom or personalized products, customers are responsible for ensuring that submitted names, text, spelling, and other details are correct before checkout.
5. Pricing and Billing
All prices are listed in USD unless otherwise stated.
We reserve the right to change prices at any time without notice. We also reserve the right to correct pricing errors, typographical mistakes, inaccuracies, or omissions, even after an order has been submitted.
You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store.
6. Order Acceptance and Cancellation
After you place an order, you may receive an email confirmation. This confirmation does not guarantee acceptance of your order.
We reserve the right to refuse, limit, or cancel any order at our discretion, including orders that appear to be fraudulent, unauthorized, placed by resellers, or in violation of these Terms.
If we change or cancel an order, we may attempt to notify you using the email address or phone number provided at checkout.
7. Shipping and Delivery
We process and ship orders according to our Shipping Policy, which is incorporated into these Terms by reference.
Delivery dates are estimates only and are not guaranteed unless explicitly stated. We are not responsible for delays caused by carriers, customs, weather, incorrect shipping addresses, or events beyond our control.
Customers are responsible for entering the correct shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address.
For international orders, customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country unless otherwise stated.
8. Returns, Refunds, and Exchanges
Our return, refund, and exchange practices are governed by our Refund Policy, which is incorporated into these Terms by reference.
Please review that policy carefully before making a purchase.
9. Intellectual Property
All content on this website, including but not limited to artwork, illustrations, designs, logos, product names, graphics, photographs, text, branding, and layout, is owned by or licensed to Suzie Sunshine and is protected by copyright, trademark, and other applicable laws.
You may not copy, reproduce, distribute, modify, republish, sell, or exploit any part of this website or its contents without our prior written permission.
The purchase of a product does not transfer any copyright or commercial rights in the artwork or designs.
10. Prohibited Uses
You may not use the site or its content:
- for any unlawful purpose;
- to violate any laws or regulations;
- to infringe upon our intellectual property rights or the rights of others;
- to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
- to submit false or misleading information;
- to upload or transmit viruses or malicious code;
- to interfere with the security or operation of the site;
- to scrape, reproduce, or exploit site content for commercial purposes without permission.
We reserve the right to terminate your use of the site for violating any prohibited uses.
11. Optional Tools and Third-Party Services
Our website may provide access to third-party tools, apps, payment processors, or links to third-party websites. These are provided “as is” and “as available” without warranties, representations, or conditions of any kind.
We are not responsible for third-party services, websites, or tools, and your use of them is at your own risk and subject to their own terms and policies.
12. User Comments, Reviews, and Submissions
If you send us reviews, comments, suggestions, testimonials, contest entries, or other materials, you agree that we may use, edit, copy, publish, distribute, and display them in any medium, unless prohibited by law.
You agree that your submissions will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
We may, but are not obligated to, monitor, edit, or remove content that we determine to be unlawful, offensive, misleading, defamatory, obscene, or otherwise objectionable.
13. Privacy
Your submission of personal information through the store is governed by our Privacy Policy, which is incorporated into these Terms by reference.
14. Disclaimer of Warranties
To the fullest extent permitted by law, this site and all products and services delivered through it are provided on an “as is” and “as available” basis.
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of the site will be accurate or reliable.
Except where prohibited by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
If you offer any express product guarantee, that should be written separately and clearly.
15. Limitation of Liability
To the fullest extent permitted by law, Suzie Sunshine, its owner, affiliates, service providers, contractors, suppliers, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the site or purchase of any product.
In no event shall our total liability for any claim exceed the amount you paid, if any, for the product or service giving rise to the claim.
Some states do not allow certain limitations of liability, so parts of this section may not apply to you.
16. Indemnification
You agree to indemnify, defend, and hold harmless Suzie Sunshine and its owner, affiliates, partners, employees, contractors, and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or the rights of a third party.
17. Governing Law
These Terms of Service and any separate agreements through which we provide you services shall be governed by and construed in accordance with the laws of the State of Virginia, without regard to conflict of law principles.
18. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. The remaining provisions shall remain in full force and effect.
19. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website.
It is your responsibility to check this page periodically for changes. Your continued use of the website after changes are posted constitutes acceptance of those changes.
20. Contact Information
Questions about the Terms of Service should be sent to:
Suzie Sunshine
suziesuns@gmail.com